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NRA trains staff on Service Charter Delivery

OCTOBER 28, 2014 By Hassan Gbassay Koroma

To enhance the capacity of their staff in revenue collection, the National Revenue Authority (NRA), through the Performance Management and Service Delivery Directorate in the Office of the Chief of Staff at State House, last weekend trained 80 staff members on the Service Delivery Charter.

Speaking to journalists at the NRA office on Wellington Street during the training, Cooperate Affairs Manager Mohamed Bangura said the public was concerned about the way and manner in which NRA officers perform their duties.

“We all know that the outbreak of the Ebola virus disease has consumed a lot of money and now the country depends on domestic revenue to upkeep it, and the training of these staff will play a vital role in collecting revenue for the country,” he said.

Also speaking, a representative from the Performance Management and Service Delivery Directorate, Moses Komba, said the training was organized in order to empower revenue collection officers in effective revenue generation.

He said it was prudent to build the capacity of NRA staff in effective and efficient tax collection because the country needs money, especially as the Ebola outbreak has impacted the economy negatively.

Komba noted that the NRA had been doing well in raising revenue for the country, although he observed that their relationship with the public has been less than good.

He expressed hope that the training would help build a good relationship between NRA staff and the general public, with the former treating tax payers with respect, while building public confidence in the NRA.

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